Frequently Asked Questions
Everything you need to know about our custom holster and gear solutions.
How long will it take to receive my custom order?
Since each item is handcrafted to your specifications, our current lead time is 7-10 business days for production, plus shipping time.
What materials do you use for your holsters?
We use genuine, high-grade Kydex thermoplastic for all our products, ensuring maximum durability, chemical resistance, and a precision fit.
Do you offer a warranty on your products?
Yes, we offer a Lifetime Warranty on all Kydex Customs gear. If your holster fails under normal use, we will repair or replace it at no cost to you.
Can I return a custom-made item?
Because custom items are made to your specific configuration, we generally do not accept returns unless there is a manufacturing defect or fitment issue.
Do you ship internationally?
Yes, we ship our products worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I clean and maintain my Kydex gear?
Maintenance is simple: wash with warm, soapy water and dry with a soft cloth. Avoid extreme heat sources, as they can warp the Kydex material.