Returns & Exchanges
At Kydex Customs, we want you to be completely satisfied with your purchase. If your gear isn't the perfect fit, you can return or exchange your items within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Contact our support team with your order number and reason for return to receive your Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is protected from damage during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned goods, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing